1.Make sure the “MUTE” button is off.
2.Both the “Record” knob, “Monitor”knob and the “Mic” knob need to be set to maximum.
3.You need to use our equipped cables to ensure compatibility and make sure the cables are connected in the correct position.
4.In your computer’s “sound setting”, you need to set the “microphone” and “speaker” options to “V8S” and turn the microphone and speaker to full volume.
5.When using the microphone, you need to put your mouth to the logo side of the microphone to ensure better sound.
I want to know what the status of the other buttons is. Lights off? Could you send me a video to check and help you solve the problem. You can send that to:support@squarock.com .
I have a iPhone 15 Pro Max. I followed the instructions to the T. I have an MFI usb to USB- c connection. Is there a setting I need to change on the phone to be able to receive input audio?
please send your setup screenshot, jack connection diagram, and panel settings pictures to FB custom service team. They will judge whether your setup and operation are correct.
I’m trying to connect the soundboard to my OBS and for some reason i can’t figure that out, what do i need to do? I can do a video if there is any suggestions.
Please take a photo of your connection jack diagram and send it to me. I will help you better. Also, whether V8S is set to default in sound settings on your computer.
I am trying to set this up to stream Apple music and my audio from the mic into my live stream. Nothing is working. Can you please tell me what I am doing wrong?
The microphone won’t connect or show up as an output device on my PC. It shows as an input device, which works fine, but I can’t seem to get it to work for input.
Please use our cable to connect and set up. If it cannot be used after setting, please provide your connection diagram and setting diagram to send an email to customer service to help you find the problem
Please use our cable to connect and set up. If it cannot be used after setting, please provide your connection diagram and setting diagram to send an email to customer service to help you find the problem
I have the v8s soundboard. It was working great and after a couple weeks me using I could not hear the music when I did live on ticktok. I can hear everything on my end but only my voice can be heard on ticktok live. I am using the apple brand connector and I’m using my iPhone 16 to Bluetooth the music to the soundboard then I’m broadcasting to ticktok live via my iPad.
I have the v8s soundboard. It was working great and after a couple weeks me using I could not hear the music when I did live on ticktok. I can hear everything on my end but only my voice can be heard on ticktok live. I am using the apple brand connector and I’m using my iPhone 16 to Bluetooth the music to the soundboard then I’m broadcasting to ticktok live via my iPad.
Hello, I have the v8 sound card connected to my Windows 11 PC, it detects it but it only remains connected for a few seconds, I have tried with the USB charging cable and with Bluetooth, according to the system everything is in order but it cannot stay connected.
My microphone is working however I cannot hear the playback through the provided ear buds and audacity isn’t showing me recording. I’m using a MacBook Pro
Hello Squarock! First, let me begin with I love the V8S. I would like to know if there is an Application Programming Interface (API) available for this. I would like to develop some software that will allow me to control and separate the audio channels. The API will help with developing this.
I cannot hear my voice on microphone
1.Make sure the “MUTE” button is off.
2.Both the “Record” knob, “Monitor”knob and the “Mic” knob need to be set to maximum.
3.You need to use our equipped cables to ensure compatibility and make sure the cables are connected in the correct position.
4.In your computer’s “sound setting”, you need to set the “microphone” and “speaker” options to “V8S” and turn the microphone and speaker to full volume.
5.When using the microphone, you need to put your mouth to the logo side of the microphone to ensure better sound.
what does it mean if the power button is blue
I want to know what the status of the other buttons is. Lights off? Could you send me a video to check and help you solve the problem. You can send that to:support@squarock.com .
I have a iPhone 15 Pro Max. I followed the instructions to the T. I have an MFI usb to USB- c connection. Is there a setting I need to change on the phone to be able to receive input audio?
The adapter you use must be Apple official, follow the instructions to connect to open the recording software to use.
I’m trying to connect to iMac desktop but lihghts are on but no mic or sound from the headphone
please send your setup screenshot, jack connection diagram, and panel settings pictures to FB custom service team. They will judge whether your setup and operation are correct.
It is not compatible with Smart phones. It is not obsolete.
My Samsung cell phone is not compatible, I bought adapters and they don’t work.
It may be that your adapter is not compatible. May I ask whether you have purchased an official adapter to connect the cables we are equipped with?
I’m trying to connect the soundboard to my OBS and for some reason i can’t figure that out, what do i need to do? I can do a video if there is any suggestions.
Please take a photo of your connection jack diagram and send it to me. I will help you better. Also, whether V8S is set to default in sound settings on your computer.
I cant hear my voice or audio from my laptop
Have you to set V8S to the default value in your computer’s sound settings after connecting with our cable?
I am trying to set this up to stream Apple music and my audio from the mic into my live stream. Nothing is working. Can you please tell me what I am doing wrong?
Please send me your jack connection diagram and panel setup diagram in email and I will check it for you.
The microphone won’t connect or show up as an output device on my PC. It shows as an input device, which works fine, but I can’t seem to get it to work for input.
Please use our cable to connect and set up. If it cannot be used after setting, please provide your connection diagram and setting diagram to send an email to customer service to help you find the problem
Once connected to my laptop which is chrome OS how do I record it
In the input and output of PC, set the sound board to the default value and adjust the volume.
when charging must you power on and then charge ?and also battery life how does it last?
It can be connected directly when charging. Turn off when not in use.
i cant hear the sound effects on my pc
Please use our cable to connect and set up. If it cannot be used after setting, please provide your connection diagram and setting diagram to send an email to customer service to help you find the problem
Hello, my V8s Is not turning on.
Please using the cable we provided to charge and try again long press to turn on.
Am having the same exact issue – what’s the trick to turning the V8S on ? Long press is not working.
How do I connect to MacBook it’s not showing up
Any outcome to this ?
Recording only comes in on computer and not through the headphones
Can I use this to do video Podcast or live video youtube streaming? and If so which port do i connect the camcorder to?
I have the v8s soundboard. It was working great and after a couple weeks me using I could not hear the music when I did live on ticktok. I can hear everything on my end but only my voice can be heard on ticktok live. I am using the apple brand connector and I’m using my iPhone 16 to Bluetooth the music to the soundboard then I’m broadcasting to ticktok live via my iPad.
I have the v8s soundboard. It was working great and after a couple weeks me using I could not hear the music when I did live on ticktok. I can hear everything on my end but only my voice can be heard on ticktok live. I am using the apple brand connector and I’m using my iPhone 16 to Bluetooth the music to the soundboard then I’m broadcasting to ticktok live via my iPad.
Hello, I have the v8 sound card connected to my Windows 11 PC, it detects it but it only remains connected for a few seconds, I have tried with the USB charging cable and with Bluetooth, according to the system everything is in order but it cannot stay connected.
Hi, I have the V8. I can’t connect with bluetooth
My microphone is working however I cannot hear the playback through the provided ear buds and audacity isn’t showing me recording. I’m using a MacBook Pro
Hello Squarock! First, let me begin with I love the V8S. I would like to know if there is an Application Programming Interface (API) available for this. I would like to develop some software that will allow me to control and separate the audio channels. The API will help with developing this.